Shipping

Domestic Shipping Policies

Please allow 1-3 business days for your order to be processed and shipped. Standard shipments will ship via USPS, FedEx or UPS depending on your location. Orders with shipping addresses in Hawaii, Alaska, PO Boxes, APO/FO & U.S. Territories will ship via USPS. You will receive a shipment notification email with tracking once your order has shipped. Please note that all sales are final and we have a no return policy.

 

 

Direct all questions to info@humancitizens.com 

Shipping Rates & Delivery

Service Cost Delivery Time
Standard Shipping $5.49 3-5 Business Days
2 Day Shipping $10.49 2 Business Days
Overnight Shipping $24.99 1 Business Day

 

Overnight Shipping

Orders placed for overnight service before 10:00 AM PST will ship out the same day and will arrive the following day (excluding holidays and weekends). Saturday delivery is not available at this time.

Hawaii, Alaska, PO Boxes, APO/FPO & U.S Territories

We accept orders shipped to PO boxes and APO/FPO or U.S. territories.  Orders shipped to these addresses must be sent via USPS Priority.

International Shipping Policies

All non-U.S. orders are shipped through USPS (U.S. Postal Services) which does not provide tracking nor insurance on items once they have left the U.S. borders.

Customers will accept all responsibility, cost, and risk for any lost items.

We are not liable for any packages that may get lost in the shipping process. 

International orders may also incur Government Custom Agency Fees. We do not cover or reimburse any fees that customers will have to pay to their Government Custom Agencies to retrieve their packages.

Customs, Duties & Taxes

All applicable customs and import duties, fees, taxes are the responsibility of the customer. We ship your package DDU (duties and taxes unpaid), and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs. Some countries may require additional fees paid Collect on Delivery (COD). These fees are paid to the local carrier and are not collected by Human Citizens.

Customs authorities require that we state the value of your order directly on your package. Customs agents have the right to release or deny release of your package, and in rare cases, they may also delay delivery.